Returns & Exchanges
At Russell’s Shave Club, we stand behind the quality of our grooming essentials and offer a 30-day satisfaction guarantee on all products. If you are not completely satisfied with your shave, we make the return process simple and hassle-free.
Return Process
- 1.Initiate Your Request
Contact our support team within 30 days of delivery with your order number and the reason for your return to receive a Return Authorization.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all razors, brushes, or accessories are protected to prevent damage during transit.
- 3.Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to your original payment method within 5-7 business days.
